We were very pleased to be invited to the Kerridge Merchant User Group meeting on 29th June and we provided an interactive demonstration of how The Diver Solution enables companies to gain greater insight into their business. Our K8-specific example dashboard system showed how to create and deliver sales analysis across a range of KPIs with the ability to ‘dive’ into the underlying detail, identify trends and make decisions based on accurate, consistent information. See our page here for more information.

The Diver Solution is available to prospective customers on a ‘no obligation’, 6 week trial basis. Contact us today to see for yourself how Diver can help provide greater insight to your business and support more effective business decisions.

Lindsay Interiors is a small online retailer specialising in interior products from across the world that make your home a more beautiful place.

They are currently in the process of having their new e-commerce website built which is due to go live in September 2010.

In the meantime you can find them on their dedicated page on Facebook or follow them  on Twitter @lindsayinterior.

They also have an interesting blog which is charting their journey to market.

We are delighted to have been able to help Lindsay Interiors with their back office processes and wish them  every success for the future.

When talking with Kerridge K8 users about why they chose the system, many cite CRM as being particularly important.

However, several users we have spoken to have found it difficult to implement CRM in a way that is simple to operate and which can deliver real business benefits.

Chartwell IT can help guide you through the CRM process. We can -

• Show you what the K8 CRM functions actually do
• Help you to understand how K8 CRM can dovetail with your existing business processes and support your future aspirations
• Design and build a prototype CRM environment that matches your requirements
• Set up CRM in on your live K8 system
• Provide full, tailored documentation and training to support your K8 CRM roll-out

K8 CRM is a powerful tool to help you manage and develop on-going relationships with your prospects and customers.

Contact us today at enquiries@chartwellit.co.uk and we’ll help you to make the most of your K8 CRM system.

In our experience it is often the case that complex and feature-rich systems such as Kerridge are not being used to their full potential or in some cases not being used correctly. At best you may be missing out on some significant benefits that the system can provide, at worst you could be losing money through the use of inaccurate information or ineffective business processes.

The Chartwell IT Systems Health Check will provide you with the opportunity to ensure that you are getting the most out of your systems – we can concentrate on any area of your business that you wish to focus on or provide an overview highlighting areas where improvements are achievable.

To take advantage of this free offer simply get in touch with us today via the contact page on this website or via email to enquiries@chartwellit.co.uk. We look forward to hearing from you.

Business Intelligence is an area where traditional systems are often found to be lacking – The Diver Solution™ turns the detailed data in your transactional systems into easily accessible and genuinely useful business information that will help you gain more insight into your customers, sales, purchases, stock – in fact anything where you have lots of data but need more information.

Contact us today to arrange a demonstration of The Diver Solution™. We look forward to hearing from you.